Community Spark: York Neighbours – a little support goes a long way

A lovely York charity I met recently was ‘York Neighbours’ based in the Raylor Centre on James Street.  They and their group of volunteers ‘lend a hand’ to people in the city over the age of 65 who need a little help.

They do one off jobs that an older person might find hard to do; things like changing light bulbs, or buying a supermarket shop on their return from hospital.

I got an insight into their service whilst talking to Helen, their lovely Co-ordinator.

Willy called up to say he needed a lift to get his flu jab at the doctors and Noreen’s daughter rang to ask if someone could pop round to see her mum next week as she would be away and unable to visit. Both calls were answered in an upbeat friendly manner and the outcome established clearly and concisely.  It was really lovely to hear.

York Neighbours also offer a friendly phone call service to their one hundred or so service users on a fortnightly basis to check-in on people. Some calls are a quick discussion just to establish that everything is fine, others a half an hour chat about all sorts of things; whatever that particular person needs. These calls quickly establish if there is anything out of sorts with a person and York Neighbours are quick to react to any unusual conversations or indeed people who don’t answer.

Volunteers are the lifeblood to York Neighbours and they range from 18 to 80 year olds. The premise to being a volunteer is simple; anyone can be a good ‘neighbour’.

And what did York Neighbours think of Spark:York? They loved that there would be free cups of tea to the over 65s, they thought that was really wonderful!

York Neighbours are always on the look out for volunteer ‘neighbours’. Just a couple of hours a week makes a huge difference, so if you fancy giving a little of your time – contact them at or call us on 01904 891627

Article written by Bec Horner of Social Vision

Get in touch

As ever, if you’re a not-for-profit organisation in York, a social enterprise, or you know of any amazing small organisations, please drop us a line. We want Spark:York to be for everyone, and we want to use our profile in the city to support other organisations.

Likewise, if you work for a business in the city, who is currently doing (or would like to do) good things – get in touch. We would love to help!


Joe Gardham
Spark:York CIC
07551 008 631

Spark:York’s Communities and Partnership work is kindly supported by Rank Foundation